Privacy Policy & Terms and Conditions

Privacy Policy and General Terms

The site with an electronic address on the world wide web is managed by the company "ARP" OOD, EIC: 825086043, with its registered office and management address in the city of Plovdiv, Trakia district, 5 Eng. Asen Yordanov St., bl. ARP FACTORY, contact phone +359 32 638394, e-mail (email) to provide information about the products and production of the same company.

If you do NOT accept these terms and conditions, please do not use the site at


1.1., referred to as "the site" for short, is managed and maintained by ARP OOD, EIC 825086043, with its registered office and management address in the city of Plovdiv 4023, Railway Station "Trakia" p.k. 88, South-Eastern Industrial Zone, str. Asen Yordanov" No. 5, Plant "ARP", referred to as "the Company" for short.

1.1.1. Please familiarize yourself in detail with the present rules of use, which govern the rules, order and manner of using the Site.

1.1.2. If you use the Site, it means that you are familiar with the present rules of use and undertake to comply with them.

1.2. The Company has the right to change in whole or in part the present rules of use at any time and at its own discretion by publishing the current version on the Site.

1.2.1. Any changes to these Terms of Use will be effective from the date of posting unless otherwise expressly stated. It is the responsibility of each visitor, entity and/or distributor to monitor the site to ensure that they are fully informed of the current version of the terms of use and their content. If any of the provisions are unacceptable to you, your only option is to discontinue using the Site. If you continue to use the Site, it is automatically considered that you accept the new rules of use and your commitment to them, committing to unconditionally comply with them.

1.2.2. In the event that the new terms and conditions or rules of use of the site are unacceptable to you, your only option is to stop using the site.

1.3. These Terms of Use apply solely to the use of the Site and the services provided by it and do not apply to other related sites.

1.4. Subsections of the Site may be freely browsed.


2.1. Regardless of the capacity in which you use the Site, you may not personally or through a third party perform the following actions:

2.1.1. Upload or display obscene, vulgar, obscene, pornographic content or any such content that suggests racial, cultural or ethnic hatred;

2.1.2. Actions that adversely affect the Site and/or the Company, damage the prestige of the employees who take care of the maintenance of the Site and the services provided by the Company, as well as their good name and reputation, including causing inconvenience to the Company or which and be a third party.

2.1.3. Send or forward unsolicited e-mail, chain letters, surveys, or so-called "spam" and "phishing" messages or encourage other users to use them.

2.1.4. Use the Site for commercial or other purposes other than those set forth in these terms of use and general conditions, including but not limited to advertising, marketing or offering goods or services, whether for financial or other benefit;

2.1.5. Actions related to the distribution or uploading of programs or materials that contain malicious software, such as viruses, bots, worms, Trojan horses, spyware or other potentially dangerous programs, or links to websites that contain such content;

2.1.6. Actions related to creating a false identity for the purpose of misleading the Company or third parties (including the creation of false accounts) or forging TCP/IP packets, e-mails or group postings for any purpose;

2.1.7. Actions related to disrupting the normal flow of information on the Site with an excessive number of messages (i.e. fluid attack) or in any other way that negatively affects the ability of other users, legal entities and/or distributors to use the Site;

2.1.8. Contact someone who has specifically indicated that they do not wish to communicate with you;

2.1.9. Actions related to mental harassment of any individual or legal entity, the company or distributor;

2.1.10. Actions that violate any laws and regulations (including, but not limited to, laws regarding the use of technical data or software, actions that violate intellectual property rights, rights of publicity or privacy, or any other rights of another natural or legal person) gaining unauthorized access to the Site, names, passwords, personal information or other websites or pages connected to the Site, or using the same in any way that violates or is inconsistent with these terms and its purpose;

2.1.11. Actions related to altering or disrupting the operation, functions or maintenance of the Site or access to its use by any other person;

2.1.12. Actions related to collecting, receiving, compiling, reproducing, deleting, revising, or broadcasting any materials or information unless you have obtained the express and prior consent of the other person or company to do so.

2.1.13. Actions related to sharing links to other sites that are indecent, obscene, or pornographic, or otherwise determined to be objectionable.

2.1.14. Actions related to the sharing of any information related to individuals, legal entities, distributors or sites that perform the same, similar or competitive activity as the Company.

2.1.15. Actions related to sharing our marketing materials on platforms where the uploaded content is inappropriate, including but not limited to illegal, defamatory, obscene, sexually suggestive, pornographic or obscene, contains violence, discriminatory content (whether based on race , gender, religion, nationality, ethnicity, sexual preference, physical disability, gender or the like).

2.2. In the event of a violation of any of those specified in item 3.1. rules, the Company has the right, at its own discretion and without warning, to delete any information related to the violation, as well as to disable or limit the access of any violator, regardless of in what capacity he uses the Site.

2.3. It is strictly prohibited to distribute, wherever the information has become known to you, in connection with the activity of the Site, the operations carried out on it, the structure, the employees, the principles or any other data to which you have access and/or have became known in connection with the services received. The information related, not only regarding the number of users of the Site, transfers, turnovers, amounts and any other financial, statistical or other data is considered as such. We may require you to sign additional confidentiality agreements if we determine, in our sole discretion, that the information to be provided to you requires such additional agreements.

2.4. All trademarks displayed on the Site are the property of ARP or are subject to the rights of third parties. The use or
copying without the prior consent of the rights holder is strictly prohibited.

2.4.1. The sole owner of the Company's capital, ARP Ltd., registered in Bulgaria, is the exclusive owner of the trademark "ARP", registered in the Patent Office of the Republic of Bulgaria.

2.5. The texts, illustrations, films and photographs published on the Site and in the catalogs are subject to the rights of the corresponding author and the exclusive right of use of the Company or ARP Ltd. Any use outside of the above permission is prohibited and may constitute a violation of the Copyright Act, as well as international statutory and non-statutory acts.

2.6. Products that are depicted and described on the Site or in the catalogs may be subject to protection under patent law or other industrial property rights (utility models, industrial designs and
know-how) owned by the Company, ARP OOD or third parties. The illustration, description or grant of the aforementioned rights of inspection and perusal does not constitute a license to use or copy any intellectual property rights.


3. We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies in each category of consent below.

Cookies that are categorized as "Required" are stored in your browser because they are essential to enable the basic functions of the site.

We also use third-party cookies that help us analyze how you use this website, store your preferences, and deliver content and ads that are relevant to you. These cookies will only be stored in your browser with your prior consent.

You can choose to enable or disable some or all of these cookies, but disabling some of them may affect your browsing experience.

3.1. What are cookies and why are they needed?
A "cookie" is a small text file that is downloaded to an "end device" (such as a computer or smartphone) when a user accesses a website. It allows the site to function properly, recognize the user's device and store certain information about the user's preferences or past actions (for example, language selection, font size, etc.), which are stored for a certain period of time, so you don't have to re-enter information.

When loading the page and when viewing its content, "cookies" are used that allow it to function properly, optimize its way of working, as well as collect aggregated information for statistical purposes and page traffic.

3.2. Allowing and withdrawing consent to the use of cookies

You can allow or withdraw your permission for the use of cookies on page at by selecting an option when entering the site.


4.1. The Company does not warrant that the Site will meet your requirements or that its use will be trouble-free, uninterrupted, secure or error-free.

4.2. The Company, the developers and all third parties who are in any way connected with the creation and maintenance of the Site are not responsible for any damages (including, but not limited to, damages from non-realization of profits or suffering losses) that are a consequence of actions, which cannot be blamed on them.

4.3. By using the Site, you expressly agree that any information or content obtained or downloaded is at your own risk.

4.4. The Company, developers and all third parties who are in any way connected with the creation and maintenance of the Site are not responsible for losses or damages caused directly or indirectly to users, legal entities and distributors.

4.5. To the extent that we have made it possible for any person using the site to freely download brochures, technical documents and the like, you undertake to use them within the scope of their intended purpose, provided that you do not change the illustrations and texts or other information materials without our prior consent.

4.6. The Site contains links or references to third party websites. The company does not carry any
liability for their content, as well as for damages resulting from such content. Visiting another website using a link from the Site is at your own risk. The Company is not responsible for the data security, content, changes or updates of third party websites.

4.7. Availability of advertised products cannot be guaranteed at any time. The Company reserves the right to remove products from its product lines, temporarily or permanently, or to replace them with other products.

4.8. Disputes arising from the interpretation and implementation of the obligations objectified in
these terms of use, as well as the general conditions with users, legal entities and distributors, will be resolved by the competent state court of Sofia, Republic of Bulgaria, and Bulgarian legislation will be fully applied.