Customer Service

Contact us

To send an inquiry for an order, you can contact us on the telephone numbers below during our working hours - Monday to Friday: 8:00 AM - 4:30 PM (UTC +3) You can also send us an email inquiry at any time using the contact form.

You can also send us an email to:

Visit our Showroom in Plovdiv!

We invite our clients and distributors to explore our products in our showroom. Our distributors can also pass our training course in our Training Centre at the same address.

Please use the contact form or the telephone numbers above to book your appointment prior to your visit.

Service and Retail Sales

Our distributors are responsible for giving product consultation, measuring sizes, making sales and carrying out the installation and warranty service of ARP products to retail customers.

For this reason, we kindly ask for your understanding that we may forward your inquiries to our trading partners.

You can also order doors with standard dimensions and spare parts by visiting our online shop www.firedoors.bg where you can purchase directly.

Would you like to subscribe to our newsletter?

Sign up to receive our newsletter on the contact form below. We value your time and privacy, therefore we will only send you emails with important information, and won't ever share your contacts with third parties.